Returns & Exchanges
At The Apple Barn and Cider Mill, we take pride in the quality of our farm-fresh specialties and want you to be completely satisfied with your order. Due to the perishable nature of our food products, please review our specific guidelines for returns and replacements.
Return Process
- 1.Inspect Your Order
Upon arrival, please immediately inspect your package for any damage or missing items from your Apple Barn shipment.
- 2.Contact Our Team
If there is an issue with your order, email our customer service within 48 hours of delivery with your order number and photos of any damaged goods.
- 3.Verification Process
Our team will review your request and determine if a replacement, store credit, or refund is applicable based on the condition of the food items.
- 4.Resolution Delivery
Approved replacements will be shipped immediately at no extra cost, or refunds will be processed back to your original payment method within 5-7 business days.